Last updated: 29 September 2026
Thank you for subscribing to 1result.tv (“1result”, “we”, “us”, “our”). This policy explains when you can get a refund and how to request one. Please read it before purchasing a plan.
1. Nature of Our Service
1result.tv provides digital video streaming. We do not sell or ship physical products, so there are no physical returns. Everything on this page applies to subscription plans and any other digital purchases made on the site.
2. General Refund Rule
Subscription fees are non-refundable once a billing period has started, because access to premium content begins as soon as your payment is confirmed. This applies to monthly, quarterly, and annual plans.
We recommend browsing the free content and reviewing the Pricing Plans page before you buy.
3. When You Are Eligible for a Refund
We will review and, where appropriate, refund your payment in these cases:
- Duplicate charge: you were charged more than once for the same plan or billing period.
- Incorrect amount: you were charged an amount different from the price shown at checkout.
- Payment made, no access: your payment was successful but premium access was not activated, and we could not fix it within a reasonable time.
- Prolonged service failure: the Service was unavailable or unusable for an extended period because of a problem on our side.
4. When Refunds Are Not Provided
Refunds are generally not given for:
- Change of mind or accidental purchase after the plan has been activated.
- Not watching or using the Service during your billing period.
- Dissatisfaction with a particular video, or a title being removed from the catalogue, since the content library can change over time.
- Problems caused by your internet connection, device, or browser.
- Account suspension or termination for violating our Terms of Use.
- Partial refunds for the unused part of a billing period after you cancel or downgrade.
- Shared or compromised login credentials.
5. Cancelling Your Subscription
You can cancel at any time from My Account > Subscription. After cancelling:
- You keep access until the end of your current billing period.
- You will not be charged again after that period.
- Cancelling does not automatically trigger a refund for the current period.
If your plan renews automatically, cancel before the renewal date to avoid the next charge.
6. How to Request a Refund
- Contact Us page.
- Use the subject line “Refund Request”.
- Include the following details:
- The name and email on your account.
- Your transaction or order ID and the payment date.
- The amount charged and payment method used (UPI, card, net banking, or wallet).
- A short description of the problem, with a screenshot if you have one.
Please send your request within 7 days of the charge so we can investigate quickly. Requests made after this may be harder to verify.
7. Review and Processing Time
- We will acknowledge your request within 2 business days.
- We may ask for extra information to verify the payment.
- Once approved, refunds are sent to your original payment method. Depending on your bank or payment provider, it can take about 5 to 10 business days to show in your account.
We cannot refund to a different card, bank account, or wallet than the one used for the original payment.
8. Failed Transactions
If money was deducted from your account but the payment failed and no plan was activated, the amount is usually reversed automatically by your bank or payment gateway within 5 to 7 business days. If it is not returned in that time, contact us with your transaction details and we will help you follow it up.
9. Chargebacks
Please contact us before raising a chargeback or dispute with your bank. We can usually resolve genuine issues faster directly. Accounts with fraudulent or abusive chargebacks may be suspended.
10. Changes to This Policy
We may update this policy from time to time. The “Last updated” date above will show when. Changes apply to purchases made after the update.